Privacy Policy

Effective Date: 1 November 2023

At CertifiedCarbon.com, we are committed to protecting your privacy and ensuring the security of your personal data and company information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of such information when you use our website. By accessing and using CertifiedCarbon.com, you agree to the terms and conditions outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect some or all of the following personal information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Job title

1.2 Company Information

In addition to personal information, we may also collect information related to your company, including:

  • Company name

  • Company details, including logo, website, company number and address

  • Company size, including turnover and number of staff

  • Industry

  • Information relating to your carbon footprint and carbon offsets

  • Other information which may be relevant to the provision of Services on this website

2. How We Use Your Information

We use information provided by you for the following purposes:

  • To provide and improve our services.

  • To personalise your experience on our website.

  • To respond to your inquiries and provide customer support.

  • To send you updates, newsletters, and marketing communications (only with your explicit consent).

  • To fulfil contractual obligations, such as processing orders and delivering products or services.

We may supplement this information with publicly available information.

3. Sharing Your Information

We may share your information with third parties under the following circumstances:

  • Publicly: By providing your Company information you agree to allow us to publish this on our website, including the Certified Carbon Registry. You also agree to provide this on a royalty-free basis into perpetuity.

  • Service Providers: We may disclose your information to trusted service providers who assist us in operating our website and delivering our services.

  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to court orders, legal process, or government requests.

  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and provide you with relevant content. You can manage your cookie preferences through your browser settings.

5. Data Security

We take appropriate measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request corrections to inaccurate or incomplete data.

  • Deletion: You can request the deletion of your data, subject to legal obligations, save for information which is publicly available.

  • Objection: You can object to the processing of your data for direct marketing purposes.

  • Data Portability: You can request the transfer of your data to another service provider.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. About Us

We are Certified Carbon Ltd, a UK company with registration number 15248578. We are registered with the Information Commissioners Office, no. ZB620033.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights, please contact us at: contact@certifiedcarbon.com